Frequently asked questions

Browse our product catalog, add the materials and quantities you need to your cart, then send the request straight to our team via WhatsApp or email using the "Send cart" option. You can also message us directly from any product page.

Yes — MOQ varies by material and is listed on each product page. Most materials start from 1–25 kg. If your required quantity is below the listed MOQ, message us and we'll try to accommodate a smaller trial order.

Yes. Use the cart to add several products with their required quantities, then submit them together as a single enquiry — our team will quote the full order in one response.

Because pricing depends on quantity, grade, and current sourcing costs, we don't display fixed prices online. Submit an enquiry and our team will confirm pricing, MOQ, and lead time directly with you.

Sample availability depends on the material. Mention that you'd like a sample when submitting your enquiry and we'll confirm availability and any associated cost.

Every order is accompanied by a Certificate of Analysis (CoA) and Material Safety Data Sheet (MSDS). Additional regulatory documents (DMF, GMP certificates) are available on request for specific materials.

Yes. Our materials are sourced from GMP-audited manufacturers and supplied to USP, BP, or EP compendial standards, as noted in each product's specification table.

In many cases, yes. Our sourcing network extends beyond the catalog shown here — share your specification via the Get a Quote page and we'll confirm availability.

We primarily serve manufacturers across the GCC and wider Middle East, with regional logistics from our Dubai warehouse. Contact us to confirm delivery to your specific location.

Lead time depends on whether the material is held in regional stock or sourced to order. Our team will confirm an estimated timeline when your quote is prepared.

Materials are packaged according to their sensitivity — fibre drums, sealed bags, or light-protective containers — to preserve stability in transit and storage.

Viva Biomed operates on a B2B basis, supplying pharmaceutical, cosmetic, and personal care manufacturers and formulators.

WhatsApp is the quickest way to reach us — use the floating WhatsApp button on any page, or visit our Contact page for phone and email details.

Yes — for manufacturers with ongoing material needs, we can discuss recurring supply terms. Reach out via the Get a Quote page and mention your expected order frequency.